Take your time and put things into words at your own pace
A warm space to talk
Sometimes, you just need someone to listen
A warm, welcoming space to talk openly about what is on your mind. No judgement. No pressure. Just a genuine conversation with someone who cares.
Remote conversations are available across the UK. Face-to-face conversations may be available in London.
A little support can make a big difference
You do not have to carry everything alone
You may be dealing with stress, loneliness, family difficulties, work pressures, a major change, or something you simply need to say out loud.
You do not need to have the right words. You can start wherever feels comfortable
Meet Nikki
A friendly listener with real life experience
I am a mother and have spent much of my working life supporting people from many different backgrounds. I currently work as a bus-driving instructor and have previously been a bus driver, restaurant manager and clothing-shop manager.
Life has taken me through many different experiences, responsibilities and stages of change. I have also overcome cancer twice, which strengthened my belief in kindness, patience and the importance of being genuinely heard.
I do not claim to have all the answers. I am simply here to offer a calm, supportive conversation and a friendly person to talk to.
Ways to talk
Choose what feels comfortable
All options are currently free. Most conversations last between 30 and 60 minutes.
Chat through messages, voice notes or a scheduled call anywhere in the UK
Video call
Arrange a private video conversation from anywhere in the UK
Face to face
Meetings may be available in London by prior arrangement
How it works
Simple from the start
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1
Send a short message
Tell Nikki how you would prefer to talk and share a brief introduction
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2
Nikki gets in touch
She will contact you privately to discuss what feels most comfortable
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3
Arrange a conversation
Agree on a suitable time, format and length for your conversation
Friendly listening
A supportive conversation, with clear boundaries
Talk to Nikki offers friendly listening and general emotional support. It is not therapy, professional counselling, medical care or a crisis service.
Nikki is not a qualified therapist, counsellor or healthcare professional. She may encourage you to seek professional support when that would be more appropriate.
Read the service boundariesQuestions
A few things you may want to know
Is Talk to Nikki free?
Yes, the service is currently free of charge
Who can use the service?
The service is for adults aged 18 and over, with remote conversations available across the UK subject to availability
Which languages does Nikki speak?
English, Gujarati and Hindi
Are conversations recorded?
No, Nikki does not record telephone, WhatsApp or video conversations
Is it confidential?
Nikki will treat your information and conversations with care. If she believes that you or someone else is in immediate danger, she may need to seek appropriate help.
Request a conversation
Take the first step when you feel ready
Send a short message and Nikki will contact you privately. You can explain more once she gets in touch.
Please keep your message brief
Do not include medical records or detailed medical information
Urgent support
Do you need help now?
Talk to Nikki is not an emergency or crisis service, and messages are not monitored continuously.
If you or someone else is in immediate danger, call 999 or go to your nearest A&E. For urgent mental-health support in England, call 111 and select the mental-health option.
You can also call Samaritans free on 116 123, any time.